Terms of Service

Welcome to Sofa Haven. By using our website and purchasing our products, you agree to the terms outlined below. These terms ensure a transparent and reliable shopping experience for all customers.

Use of Website

By accessing our website, you confirm that:

  • You are legally capable of entering into a binding agreement
  • All information provided is accurate and up to date
  • You will use the website for lawful purposes only

We reserve the right to restrict access in case of misuse or violation of these terms.

Product Information

We aim to keep all product details accurate. However:

  • Slight variations in colour, texture, or finish may occur
  • Dimensions are approximate
  • Product availability may change without notice

We may update product information whenever required.

Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee final acceptance.

We may:

  • Refuse or cancel any order
  • Limit order quantities
  • Request additional verification

If an order is cancelled after payment, a full refund will be issued.

Pricing & Payments

All prices are in GBP (£) and include applicable taxes unless stated otherwise.

We reserve the right to:

  • Update prices without notice
  • Correct pricing errors
  • Cancel affected orders

Full payment is required before processing.

Delivery

Delivery times are estimates and may vary due to:

  • Product availability
  • Courier delays
  • Peak seasons
  • External factors beyond our control

Customers must ensure correct delivery details and adequate access for furniture delivery.

Intellectual Property

All website content including images, text, logos, and design belongs to Sofa Haven.

No content may be copied or reused without permission.

Limitation of Liability

We are not responsible for:

  • Indirect or consequential losses
  • Delivery delays caused by third parties
  • Website downtime
  • Misuse of products

Our liability is limited to the value of the purchased item.

Third-Party Links

External links may appear on our website. We are not responsible for third-party content or policies.

Updates to Terms

We may update these Terms of Service at any time. Changes take effect immediately after posting.

Contact

For any queries, please contact our support team via the Sofa Haven website.

Thank you for choosing Sofa Haven 🛋️✨